A full refund will be provided to the original payment method after we have received, inspected and confirmed that the returned items were in their original condition. The sooner we receive your item, the sooner we can process your return. It takes 1-2 working days (Monday to Friday) for us to process your return once we have received it.
If your return parcel has been marked delivered and you'd like your refund or credit to be expedited, feel free to send us a quick message. We'd be happy to help!
How can I change my order?
It happens to the best of us—a mistyped address, an incorrect quantity. If a change needs to be made to an address, contact us and we'll be able to change it as long as it hasn't been sent already.
If you need to change the quantity, color, size of anything in your order, or you want to add or remove things from your order, please place a new order with all the pieces you want and then contact us to entirely cancel your original order. We can only cancel your order if you ask us to within 4 hours of the order being made.
How do I cancel my order?
We accept most cancellation requests made within 4 hours of order placement for pieces not discounted (list price discounts or discount codes). Just send us a message and cite the order number. Unfortunately, we cannot offer cancellations if requests are made beyond this time frame.
Do you offer a discount for first-time customers?
Yes! If you sign up to our mailing list you will be sent a one-time 15%-off discount code. You can click on the Get 15% off button at the bottom of the window to open the pop-up.
Where are you located?
Our warehouse is located in Dallas, Texas, but we have 4 locations that you can shop at! Find a store near you here.